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How can several people reply from the same number?

With the WhatzAI multi-number inbox: each team member has their own access, sees the conversations they are allowed to, can assign them to themselves and leave internal notes.

  • Invite your teammates by email (administrator or agent).
  • Limit access to certain numbers if needed.
  • Assign a conversation to a person and add notes visible to the team only.
  • Follow the statistics: messages received, response speed, per number and per person.

Updated 17 October 2026. Meta's rules change: if in doubt, check WhatsApp Business's official documentation.

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