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Clear answers to the questions businesses ask about WhatsApp: Meta's rules, bans, automation, connecting and more. Plus d'articles en français.
Bans and WhatsApp rules
Blocked number, good practice, official API
Connect your number
Getting started, coexistence, number already in use
AI agent and automation
Automatic replies, improving the agent
Can WhatsApp replies be automated safely?
My AI agent answers badly or off-topic: how do I improve it?
How does the handover to a human work?
Is there a truly free WhatsApp chatbot?
How do I handle messages received at night or outside business hours on WhatsApp?
How do I qualify prospects automatically on WhatsApp?
Team inbox
Several people, 24-hour window, message templates
The 24-hour window and message templates: how do they work?
Why was my message template rejected by Meta?
How can several people reply from the same number?
Why is my WhatsApp message not delivered?
What are the best practices for customer service on WhatsApp?
How do I send a message to several customers on WhatsApp without spamming?
Payment and subscription
Mobile money, card, plans, free trial
Data and security
Privacy, deletion, retention