A WhatsApp chatbot that understands questions, with no script to build

A classic chatbot forces your customers to pick from a menu. With WhatzAI, they write normally and the agent replies from your real information, in their language.

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Menu chatbot or AI chatbot?

A rule-based chatbot follows a fixed script: “press 1 for prices, 2 for opening hours”. As soon as a question falls outside the script, it gets stuck. An AI agent reads the question, finds the information in your knowledge base and writes a natural reply. There is no decision tree to draw or maintain.

What you set up

  • Your identity: the agent's name and a warm, professional or dynamic personality.
  • Your knowledge: website, PDFs, free text.
  • Your catalogue: products, services and offers with prices.
  • Your rules: opening hours, cases to hand over to a human, tone guidelines.

Built-in safeguards

Messages formatted for WhatsApp, emojis used sparingly, polite register by default, no invented prices. The agent respects your opening hours and can send a closing message or hand the conversation over at night.

Which businesses is it for?

Shops, restaurants, clinics, estate agencies, coaches, training centres, service providers: any business that gets the same questions all day on WhatsApp.

Frequently asked questions

Do I need to code to build a WhatsApp chatbot with WhatzAI?

No. Everything is set up from the dashboard, without code.

Does the chatbot work with WhatsApp Business?

Yes, through Meta's official WhatsApp Business API. You can also keep the WhatsApp Business app on your phone thanks to coexistence.

How much does a WhatsApp chatbot cost with WhatzAI?

From 11,500 FCFA per month for the AI agent (Starter plan), with a free 24-hour trial.

Go further

  • WhatsApp AI agent — An AI agent that answers your customers on WhatsApp, books appointments and qualifies your contacts. Official Meta connection, priced in FCFA, free 24-hour trial.
  • WhatsApp automation — Automate WhatsApp: instant replies, appointment booking, quote follow-ups, review requests and alerts. No developer needed, priced in FCFA.
  • WhatsApp in French-speaking Africa — WhatsApp AI built for French-speaking Africa: prices in FCFA, mobile money payment (Orange Money, MTN), French-language support.
  • The blog — Practical guides on WhatsApp Business and AI.
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