All your WhatsApp numbers in one shared team inbox

Several numbers, several people, one place. The WhatzAI inbox gathers your WhatsApp conversations in a single feed: each number has its own colour, each conversation has an owner.

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What you get

  • A single chronological feed for all your WhatsApp Business numbers.
  • From 2 to 5 users, each with their own login and permissions.
  • Access limited to certain numbers for each member.
  • Conversation assignment and statuses: open, pending, resolved.
  • Internal notes, never sent to the customer.
  • Unread counter per person and notifications.

The reply always leaves from the right number

You never pick the sending number: it is deduced from the conversation. A customer who writes to your after-sales number always gets the reply from that number.

Outside the 24-hour window

After 24 hours without a message from the customer, WhatsApp only allows message templates approved by Meta. The inbox shows you the state of the window and offers your approved templates.

AI you can switch on number by number

The inbox is a service independent from the AI agent. You can take it alone, or switch the AI agent on for certain numbers only.

Pricing

2 users: 5,000 FCFA per month, 3: 7,000, 4: 8,500, 5: 9,500 (−20% on yearly billing). As many numbers as you want. Free 3-day trial.

Frequently asked questions

Can we keep the WhatsApp Business app on the phone?

Yes. Thanks to the coexistence offered by Meta, the app stays usable and replies sent from the phone appear in the inbox.

How many WhatsApp numbers can I connect?

As many as you want: the price depends on the number of users, not the number of numbers.

Does every team member see all conversations?

No. You choose, member by member, which numbers they can access.

Go further

  • WhatsApp AI agent — An AI agent that answers your customers on WhatsApp, books appointments and qualifies your contacts. Official Meta connection, priced in FCFA, free 24-hour trial.
  • WhatsApp CRM — A mini-CRM connected to WhatsApp: automatically created contacts, statuses, scores, tags, notes, CSV import and export, appointments. Pro and Agency plans.
  • WhatsApp Business API — Access Meta's WhatsApp Business API without coding. Official connection, coexistence with the app, message templates and payment in FCFA.
  • The blog — Practical guides on WhatsApp Business and AI.
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